We care about your happiness 💕
If your bag arrives damaged, or not what you expected, don’t worry — we’ve got your back! 👜
✅ You can request a return or exchange within 15 days of receiving your order.
Please make sure:
The product is unused and in original packaging 📦
You have proof of purchase (order ID or receipt)
Once we receive your return, we’ll quickly process your refund or replacement within a few working days 💸
For help, email us at: support@otherbag.com
We’re here to make sure you love your purchase! 💖